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The exclusive The Level service guarantees an exquisite stay at the Meliá Ba Vi Mountain Retreat. Everything that is best about exclusivity and authenticity.
Private spaces, services designed to deliver total comfort and an expert team dedicated to attend to all your needs and desires. We adapt to you and take care of every detail so you can enjoy all the magic and beauty of Vietnam.

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  • Priority check-in after 10:00am.

  • Private check-in at 1902 Lounge with Special Welcome drink upon arrival.

  • Breakfast will be served at from 6:30am to 10:30am (advance booking and upon availability).

  • Preferential booking for the à la carte restaurant, YHI SPA treatments, leisure and entertainment activities.

  • Authentic Afternoon tea will be served at your room from 4:00pm to 5:00pm with tea and coffee service, pastries and fruits.

  • Exclusive Cocktail at where you can enjoy our drinks and delicious tapas in a relaxing and comfortable atmosphere (from 5:00pm to 7:00pm).

  • Meeting room service for two hours (advance booking and upon availability).

  • Free access private shuttle tour of French Ruins (from 1:00pm to 4:00pm).

  • Free access to the gym and retreat activities.

  • Free one-time access to Sauna and Jacuzzi at our YHI Spa.

  • Free access Ngoc Hoa Stream trekking at 3:00pm.

  • Complimentary late check-out (2:00pm and upon availability).

  • Complementary 01 piece of laundry and 01 piece of ironing per day/per room.

  • Complete set of luxury brand bathroom amenities.

  • Complete set up of Capsule Coffee machine.

  • Personal Minibar set up.

  • Exclusive pillow menu on request.


Other services:

  • Welcome amenities.

  • Tour information, restaurant bookings and any other assistance required.

  • Internet in room and in the different retreat areas.

  • Turn-down service.

Benefit excluded:

  • Entrance fee to Bavi National Park.

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